Privacy Policy

Arabicly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

1.1 Information You Provide

Account Information:

• Name (when using Sign in with Apple)
• Email address (when using Sign in with Apple)
• Apple ID identifier
• User-generated profile information

Learning Progress:

• Stories read and completed
• Words learned and mastered
• Study time and session duration
• Difficulty level progress
• Quiz answers and scores

Payment Information:

• Subscription status and history
• Transaction records
• Note: Payment details are handled by Apple's payment system; we do not store credit card information

1.2 Automatically Collected Information

Usage Data:

• Time spent reading stories
• Features accessed and interactions
• App usage patterns
• Time and date of sessions
• Reading speed and preferences

Device Information:

• Device type and model
• Operating system version
• Unique device identifiers
• Mobile network information
• IP address

2. How We Use Your Information

2.1 Service Delivery

• Provide personalized Arabic learning content
• Track your progress through 50 levels of vocabulary
• Process subscription purchases
• Save your reading history and achievements
• Sync progress across your devices

2.2 Service Improvement

• Analyze learning patterns to improve content
• Identify and fix technical issues
• Develop new features and learning tools
• Optimize app performance
• Enhance user experience

2.3 Communication

• Send notifications about your progress
• Reminders for daily study sessions
• Respond to your support requests
• Notify you of service updates or changes

2.4 Legal and Security

• Comply with legal obligations
• Enforce our Terms of Service
• Protect against fraud and abuse
• Ensure account security

3. Third-Party Services

We use the following third-party services that may collect information:

Each third-party service has its own privacy policy. We encourage you to review them:

• Firebase Privacy Policy
• Apple Privacy Policy

4. Data Storage and Security

4.1 Data Storage

• Your account data is stored in Firebase Cloud Firestore
• Learning progress is stored indefinitely to maintain your learning journey
• Data is stored on secure servers

4.2 Security Measures

We implement industry-standard security measures including:

• Encryption of data in transit (HTTPS/TLS)
• Firebase Authentication security
• Secure API communications
• Access controls and authentication

5. Data Retention

We retain your information for as long as necessary to provide our services:

• Account Data: Until you delete your account
• Learning Progress: Indefinitely to maintain your learning history
• Usage Data: Aggregated and anonymized after 2 years
• Transaction Records: 7 years for legal compliance

6. Your Privacy Rights

6.1 Access and Control

You have the right to:

• Access: Request a copy of your personal data
• Update: Correct inaccurate information through the app
• Delete: Request deletion of your account and data
• Export: Receive your data in a portable format

6.2 Marketing Communications

• You can opt-out of promotional notifications at any time
• Service-related notifications (e.g., subscription status) cannot be disabled

7. Children's Privacy

Arabicly is designed for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

For users aged 13-17, we recommend parental supervision when using the Service.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to countries where we operate.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information (we do not sell your data)
• Right to access your personal information
• Right to request deletion of personal information
• Right to non-discrimination for exercising your rights

10. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by:

• Posting the new Privacy Policy in the app
• Updating the "Last Updated" date
• Sending a notification for material changes

Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Data Protection Officer: For GDPR-related inquiries, please use the email above with subject "GDPR Request - Arabicly"

13. Your Consent

14. Summary of Key Points